A Crafty Forklift Required

Riverside Woodcraft are a local expanding, family business who specialise in bird tables, wildlife houses, garden benches, to name but a few..Riverside Woodcraft

Managing Director and Owner of Riverside Woodcraft Ricky Leedham and his son, Christopher enquired to Dave Pugh at West Mercia because their current truck was not helping with their expansion, they wanted a larger capacity truck, and also a truck that shows their own customers that they are expanding as a fantastic local family business.

After the Purchase of the Fully Re-furbished Doosan G25 machine. Ricky commented

The Doosan used forklift truck looks like a brand new bit of kit, one of our suppliers also thought it is was brand new. Most importantly the service from West Mercia, from opening up on a Saturday for us due to our hectic schedule was second to none, Dave Pugh saw our needs and has supplied is with what is a fantastic bit of kit, we look forward to using this truck for many years to come, my Son, Chris is particularly delighted that West Mercia have fitted a cab on the truck, he will now be keeping try in the English weather!! 

Dave Pugh commented It was brilliant to help a local expanding family business similar to ourselves, Ricky and Chris are the sort of customers we crave, a great local business who are enthusiastic in what they do, as well as the product we are selling./strong>

Ricky Leedham, Managing Director of Riverside Woodcraft (pictured with David Pugh from West Mercia and in the driving seat son Chris)

 

Moving up to West Mercia

middleton moversMiddleton-Moving specialises in business and home-owners relocation. They have more than 30 years experience in removals. A professional and caring business looking after your equipment.

Being a new company, Dave Middleton, Owner of Middleton moving needed a fork lift to help in his own storage warehouse. Having driven past West Mercia’s depot in Oldbury, he decided to drop in and speak to David Pugh, Sales Executive at West Mercia.  Having been impressed with West Mercia’s image, Dave arranged to go back over to West Mercia the next day to view some potential LPG truck options with David Pugh.  A deal was done on a Daewoo G25E, and West Mercia agreed to refurbish the truck further, and also give Middleton moving a truck for free while the refurb was completed. 

Dave Middleton Said: “I really was impressed by West Mercia, they had hundreds of fork trucks to choose from at their depot, and could not do enough to help.  I was delighted about the offer of a free truck while ours was finished, and it was well worth the wait!  I would not at all hesitate to recommend West Mercia to anyone, I already have passed David’s business card to companies that I deal with.  Absolutely First Class Service.’

 

West Mercia Spring to Action

jones springJones Springs began in 1947, now one of the UK’s leading manufacturers of Leaf springs ranging from anything from a horse carriage to an 8 wheel lorry. Jones Springs supply multi-leaf spring and parabolic springs nationwide in any quantity.

To help with their operation Carl Jones has two aging fork trucks that were letting them down.  Having been impressed with West Mercia’s website, he enquired through to West Mercia.  David Pugh, Sales Executive of West Mercia arranged to meet Carl, and went through some options.  He recommended looking at two brand new trucks on Contract Hire.  The reasons being the existing trucks were costing Jones Springs every month, and brand new trucks have far more reliability and also are extremely cost effective over a hire contract.  Carl says “I have been hugely impressed with the service from West Mercia right from the first point of contact, the two trucks we have in have given the employees a major boost, we no longer have breakdowns weekly which has improved our productivity and reliability to our own customers, we can run our cash flow more accurately, and we have two fantastic fork lift trucks in our work place to use for many years to come.”

 

West Mercia show competition a clean pair of heels

Janitorial Direct ForkliftFormed in 1991, Janitorial Direct supply over 4,000 products to a wide variety of business and domestic customers, from work wear, wash room, medical and cleaning supplies. The company promotes integrity and honesty in its dealings with its customers. This promotes a solid partnership between supplier and customer.

“The Right Product at the Right Time at the Right Price” was, and still is, the company's philosophy.

During the expansion in which they now turn over just short of £2 Million, Janitorial Direct Ltd were looking to replace an aged Bendi Fork Truck which was costing money on substantial repairs, with a newer model truck. Julian, MD at Janitorial, called in fellow family business West Mercia Fork Trucks for a discussion.

Julian and Sam Gaze, Directors at Janitorial Direct spoke with David Pugh at West Mercia, and were hugely impressed with the options put forward, they promptly agreed to Purchase a fully re-furbished Bendi fork lift.

Julian says “from day one I was really impressed with West Mercia’s attitude and professionalism, having a delay on the truck was also not a problem as we had one in free of charge in the meantime. We are absolutely delighted with the new truck.”

UK Cables Enjoy Huge Cost Savings Thanks To West Mercia

UK Cables is the country’s leading supplier of cables and accessories specialising in cable procurement and distribution. It has recently taken delivery of two top of the range, brand new Doosan Gas counter balance Fork lift Trucks for its West Midlands depot .

 West Mercia Wires Trucks in to UK Cables

UK Cables has been a long standing customer of West Mercia since 1999 when it was based in Perry Barr, Birmingham but due to its continued success and expansion it has now relocated to much larger premises in West Bromwich.

“We run a fleet of 13 forklift trucks consisting of reach trucks, man up order pickers, pedestrian stackers and counter balances. Within our fleet of counter balances we have two 2500KG that carried out the majority of our work. With the expansion of our business the workloads on these trucks increased to in excess of 50 hours a week which in turn was reflected in an increase in maintenance costs.

It was at this point that our account manager from West Mercia Fork Lift Trucks Mark Pugh approached us and suggested a more cost effective way of meeting our material handing needs.

“Mark presented us with a proposal to hire two brand new Doosan Fork Lift Trucks at an extremely competitive weekly rate that included all repair and maintenance costs. This really suited us as there are no hidden additional costs with regards to repair and maintenance of the trucks and we have also seen a dramatic increase in productivity with the new machines in comparison to the ageing trucks they replaced.

“I would have no hesitation in recommending West Mercia Fork Lift Trucks as I really feel that our account manager advised us with the best interests of our business at the centre of every suggestion made.”
Dean Langston
Manager
UK Cables Ltd

A Reputation Built On Service - A family owned Forklift Truck Company established 45 years...

Selling New and Used fork Trucks in the UK from Forklift Service Depots in Birmingham, Coventry and Telford servicing Cheshire, East and West Midlands, Warwickshire, Leicestershire, Oxfordshire, Shropshire and Stafforshire where we also offer Forklift Short and Long term Forklift Truck Hire

FLTA Mmembers Logo